SUPPORT CENTER - UniLabs Inc.

Please check out the FAQ page to find solutions to your problem. If your problem is not listed, please fill in the following information to contact Support Center.

Login Server(required): e.g. English Server

Login name(required)

Email(required)

Email(confirm)(required)

Phone numbers(required)

Device(required): e.g. Android 7.0, Windows 7

Version(required): e.g. 9.0.0.0320

Where did you encounter the problem? Please let us know which page or function.(required): e.g. Login page / MyET Home Page / Course Intro. Page / Sentences Practice Mode / Role Play Mode / MyET Contest

Please describe the problem you encountered.(required): e.g. Cannot log in / Cannot find a course / Cannot find specific server / MyET crashes / Cannot Record

Did you see any error message? If so, what is the error message you see?: e.g. Cannot connect to the Internet / Cannot find the sound file / Connection Time Out.

If this problem happens only in certain courses, please tell us which course, lesson, or sentence the problem occurred.: If this problem happens only in certain courses, please tell us which course, lesson, or sentence the problem occurred.